Refund policy
We want you to feel confident trying YourHealthier products. If they're not for you, we'll make it right.
30-Day Satisfaction Guarantee (U.S. Orders Only)
We'll refund the purchase price of one unit of each product in full, within 30 days of delivery — no need to send anything back. This guarantee applies to orders shipped within the United States only. Shipping costs are non-refundable.
How to Request a Refund
Email us at care@yourhealthier.com with your order number and a brief description of why the product wasn't right for you. Our team will respond within 1–2 business days and process your refund to your original payment method within 5–7 business days.
Damaged or Incorrect Orders
If your order arrived damaged or you received the wrong item, please contact us within 7 days of delivery with a photo of the issue. We'll send a replacement at no charge.
International Orders
All orders shipped outside the United States are final sale. Due to the high cost of cross-border air freight, we do not accept returns, exchanges, or refunds on international orders. If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at care@yourhealthier.com with a photo — we will work with you to find a resolution.
Policy Details
- The 30-day satisfaction guarantee applies to U.S. domestic orders only and covers one unit of each product per customer, purchased directly through yourhealthier.com.
- Refund requests must be submitted within 30 days of the delivery date.
- Original shipping costs are non-refundable.
- All international orders (outside the U.S.) are non-refundable and non-returnable.
- We are unable to process refunds for orders purchased through third-party retailers.
- We reserve the right to limit or deny refund requests in cases of suspected abuse, fraud, or activity that violates the spirit of this policy.
Questions?
Email us anytime at care@yourhealthier.com — we're happy to help.