Shipping policy
We process and ship all orders from the United States. Our goal is to get your order to you as quickly as possible.
Processing Time
All orders are processed and fulfilled within 2–5 business days (Monday through Friday, excluding holidays). Because every YourHealthier product is made to order, your order is freshly produced before it ships — ensuring you receive the longest possible shelf life and the highest quality product. You'll receive a shipping confirmation email with tracking information once your order is on its way.
Domestic Shipping (United States)
Free standard shipping on all orders over $50. Orders under $50 are subject to a shipping rate calculated at checkout. Standard shipping typically takes 5–7 business days depending on your location.
Canada Shipping
Standard shipping to Canada is a flat rate of $19.00 USD, delivered via FedEx within 3–5 business days. Our 30-day satisfaction guarantee applies to Canadian orders — shipping costs are non-refundable.
Please note: Canadian customers may be responsible for customs duties or import fees upon delivery. All orders are shipped under Delivery Duties Unpaid (DDU) terms.
United Kingdom Shipping
Standard shipping to the United Kingdom is a flat rate of $20.00 USD, delivered via FedEx within 3–5 business days. Our 30-day satisfaction guarantee applies to UK orders — shipping costs are non-refundable.
Please note: UK customers may be responsible for customs duties, VAT, or import fees upon delivery. All orders are shipped under Delivery Duties Unpaid (DDU) terms.
Australia & New Zealand Shipping
Standard shipping to Australia and New Zealand is a flat rate of $25.00 USD, delivered via FedEx within 3–5 business days. Our 30-day satisfaction guarantee applies to Australian and New Zealand orders — shipping costs are non-refundable.
Please note: Customers in Australia and New Zealand may be responsible for customs duties or import fees upon delivery. All orders are shipped under Delivery Duties Unpaid (DDU) terms.
Other International Shipping
We ship to select international destinations via FedEx, typically within 3–5 business days. Shipping rates are calculated at checkout based on your location and order weight.
Important information for international customers:
- All international orders are shipped under Delivery Duties Unpaid (DDU) terms. Customs duties, taxes, and import fees may apply upon delivery and are the responsibility of the buyer.
- International orders (outside the U.S., Canada, UK, Australia, and New Zealand) are final — we do not accept returns or refunds. Please see our Refund Policy for details.
- Delivery times may vary due to customs clearance processes.
Ship Anywhere in the World
Don't see your country at checkout? You can still order from anywhere in the world using a US-based package forwarding service. Simply sign up, get a US shipping address, and place your order as usual. Learn how it works →
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can use this to track your package directly through the carrier's website.
Lost or Delayed Packages
If your package hasn't arrived within the expected timeframe, please contact us at care@yourhealthier.com and we'll work to resolve the issue as quickly as possible.
Questions?
Email us at care@yourhealthier.com — we're happy to help.